Shipping
Domestic Shipping
FREE SHIPPING ON ORDERS OVER $75
Shipping rates are determined by USPS and may vary depending on your location and the weight of your product.
Orders are fulfilled Monday - Friday during business hours.
We have 48 hours to fulfill your order with the exclusion of purchases made on weekends and holidays, as those will be fulfilled the following business day.
Shipping | Cost | Warehouse processing time: | Transit time: |
Standard Shipping |
Free for orders $75+ |
1-2 business days | 3-6 business days after date shipped |
Priority Shipping | $15.00 | Same day | 2-3 business days after date shipped |
International Shipping-Standard | By Country |
3-5 business days |
2-7 business days after date shipped |
International Shipping-Priority | $39.99 |
1-2 business days |
1-5 business days after date shipped |
*This timeline is an estimate only and not guaranteed. On rare occasion, orders will ship or be delivered outside this timeframe. We reserve the right to make deliveries in installments as products are ready.
We ship all orders from our warehouse located in Oakdale, CA.
International Shipping
All international packages are shipped via DHL Express or USPS with the service level at Poppie Mae's discretion or by upgrading to International Priority shipping. We provide a customs declaration number, but transit times and delivery vary by country. Please note that import duties and VAT charges can apply for deliveries outside of the United States and are not included in your order’s total. The value of the package is listed to customs as the subtotal (before discount) and includes shipping costs. Poppie Mae assumes no responsibility for any import duties/customs charges. We will not reship or refund orders, including shipping fees, in the event that they are refused or returned. International sales are final.
*Please note all prices on product listings are in USD.
Order Status
You will receive a shipping confirmation email with a tracking number once your order ships. The tracking number for orders within the U.S. will include an estimated delivery day.
If you're missing items or shipments or if you have any concerns about the products you received, contact us within 7 days of the delivery date. Please make certain to ship to a secure location as we will not process refunds or re-ship orders once the tracking shows delivery confirmation.